Thank you for your interest in our dyed-to-order yarns! This document provides detailed information about our dyeing process, lead times, batch sizes, color solidity, and important considerations to keep in mind when placing your order.
Overview of the Dyed-to-Order Process
Our dyed-to-order yarns are not just a product; they represent a premium and exclusive experience tailored to your unique preferences. Each skein is individually hand-dyed with care, ensuring that you receive a truly one-of-a-kind creation that reflects your artistic vision. By choosing dyed-to-order, you’re investing in yarn that has been crafted just for you, allowing you to express your style in every stitch.
This personalized approach means that your yarn will be dyed specifically to meet your order, ensuring exceptional quality and attention to detail that mass-produced yarns simply cannot offer. The result is a luxurious yarn that embodies both beauty and individuality, perfect for your most cherished projects. Please review the following details to better understand how our process works.
Lead Times
Your yarn will be dyed to order, so please allow up to 2 weeks for delivery. This timeframe accounts for the dyeing process and adequate drying time. For international orders, please note that shipping may take a bit longer.
Batch Sizes
When you order multiple skeins, we dye them in batches of 5 to 10 skeins to ensure consistency in color. All skeins within the same batch are dyed together in the same dye bath, which helps achieve a uniform look across all your yarns.
Color Solidity
Keep in mind that dye results can vary slightly depending on the yarn base. The images provided on our website serve as a guideline, but actual colors may differ due to the nature of hand-dyed yarns. While we strive for an even dye throughout the skein, achieving a completely solid color in some shades may not always be possible. Occasional variations can occur, adding a unique touch to your creations.
Knots in Skeins
On rare occasions, skeins may contain one to two knots. This is a normal part of the spinning and skeining process and is not considered a defect. If you encounter knots, they can be hidden by undoing them and spit-splicing the ends or by reattaching them using an invisible knot method such as the magic knot or Russian join.
Non-Refundable Policy
Please note that all custom dyed and dyed-to-order yarns are non-refundable due to the personalized nature of the dyeing process. Since each skein is dyed specifically to fulfill your order, returns or exchanges are not possible unless there is a fault with the product itself.
Potential Delays
In rare instances, we may experience delays in sourcing stock from the mill or shipping delays from courier services. Such delays could impact the timeline for dyeing your order. If this occurs and is expected to extend beyond the usual two-week delivery window, we will promptly notify you and keep you informed throughout the process.
Summary
While unforeseen delays can happen, we strive to have your dyed-to-order yarns ready and delivered within just a few days under normal circumstances. We appreciate your understanding and patience as we work to provide you with high-quality, custom-dyed yarns tailored to your needs.
Thank you for choosing us for your yarn needs! If you have any questions or concerns, please feel free to reach out.